Juan Carlos Castillo
Facilities Coordinator
On the ground, every shift
Coaches, UFG's word for working supervisors, and site leads run the shifts. They train new hires on the floor, check the work against the scope, and fix what the weekly audit finds the same night. Every one of them started on a crew.
Field leads
Juan Carlos Castillo, facilities coordinator. Carmela Guatemala, field coach. Jhony Marroquin Rivera, area coach. Cristina Hernandez, Monterey lead.
Carmela Guatemala
Field Coach
Jhony A. Marroquin Rivera
Area Coach
Cristina Hernandez
Monterey Lead
Where the field team sits
The executive team in the centre, the corporate team around it and the field team on the outside ring.
Executive team (4)
Corporate team (12)
Coach, culture, cohesion
Pete Velez on how UFG coaches a crew. 69 seconds. Cristina Hernandez on the night shift, in Spanish with English subtitles. 46 seconds.
Coach, Culture, Cohesion
Pete Velez, Director of Operations
Length English
On the Night Shift
Cristina Hernandez, Monterey Lead
Length Spanish, English subtitles
What a coach does
A coach works the shift with the crew. They walk the site before the crew leaves, check the audit sheet from the account manager, train new hires by doing the job alongside them, log supply checks, and call the account manager when something needs a decision. Carmela Guatemala's five-minute quality pause and Jhony Marroquin Rivera's weekly supply check are the kind of routines coaches invent and the whole company adopts.
Let the field team keep your building running
Request a quote and meet the coach on the site walk.
