Our Product Is Our People
Letty Miranda, Vice President, Sales and Customer Success
Length English
United Facilities Group, Santa Clara
The people who keep your building running
Janitorial, building maintenance, facilities management and landscaping for Northern California workplaces. One account manager, a weekly site audit, and a crew that has been doing this since 1998.
What we do
Four services, one point of contact
Most clients start with one service and add the rest when they see the same crew, the same manager and the same weekly report behind all of them.
Janitorial services
Day porters and night crews, restrooms, floors, high-touch disinfection and green cleaning. Daily, nightly or on a schedule you set.
Building maintenance
HVAC, electrical, plumbing, lighting and general repairs on a preventive schedule, so small faults do not become outages.
Facilities management
One team running your building systems, vendors, compliance and space planning, with a work-order portal you can see into.
Landscaping and grounds
Lawns, trees and shrubs, irrigation, seasonal colour and debris removal for campuses, office parks and schools.
What is in it for you
How an account runs at UFG
This is the part most facility companies describe in adjectives. We would rather describe the week.
A dedicated account manager
One person owns your site. They know the building, the crew and the contract, and they answer the phone.
A weekly site audit
Your account manager walks the site every week with a checklist. Anything missed goes to the coach on shift that night and is confirmed fixed.
A work-order portal
Submit requests, see what is scheduled, see what was done, ask for a quote on extra work. No email chains.
A quarterly business review
Every quarter we sit down with you, go through inspection scores and tickets, and agree what changes next.
The numbers behind the claims
- 1998Founded in Santa Clara by Al Cuevas, who started as a high-school janitor
- 28Years serving Northern California workplaces
- 2Offices: Santa Clara and Monterey
- 6Service regions from the Peninsula to the Central Valley
Our product is our people
Letty Miranda, Vice President of Sales and Customer Success, on what UFG actually sells. 34 seconds.
Who we work for
Hospitals, technology campuses, schools, museums and manufacturers across Northern California.
Industries
Buildings with rules of their own
A hospital, a cleanroom and a museum gallery are not cleaned the same way. Each industry page says what changes.
Healthcare
EVS teams, isolation and terminal cleaning, infection-specific protocols, surge staffing.
Technology and bio-tech
Cleanrooms, labs, critical systems and vendor coordination for campuses that never stop.
Corporate offices
Daily cleaning, HVAC, conference-room turns and a professional lobby every morning.
Schools
Classrooms, restrooms, grounds and event set-ups on the academic calendar.
Manufacturing
Production-area cleaning, dust control, equipment upkeep and OSHA compliance.
Multi-tenant buildings
Common areas, tenant services, waste and recycling across mixed-use properties.
Museums and art centers
Exhibit-safe cleaning, event support and high-traffic public spaces.
Where we work
South Bay, San Francisco and the Peninsula, East Bay, Sacramento, Santa Cruz and the Monterey Coast, and the Central Valley. Crews are local to each region; the Santa Clara and Monterey offices run them.
We believe in delivering more than services. We deliver trust, accountability and results. Quality assurance is not about meeting standards; it is about exceeding them to build partnerships that last.
Questions people ask
What areas do you cover?
The Bay Area (South Bay, San Francisco and the Peninsula, East Bay), Sacramento, Santa Cruz and the Monterey Peninsula, and the Central Valley around Fresno, Stockton and Modesto. Our offices are in Santa Clara and Monterey.
Are you union or non-union?
Non-union. We bid at prevailing wages, and eligible employees get health, vision and dental insurance, sick time and paid time off.
Do you use subcontractors?
Only for specialised work outside our in-house trades, and only partners we have worked with for years. Everything else is our own crew.
How fast do you reply to a quote request?
Within one business day. For a site walk, we usually schedule inside the same week.
Who owns UFG?
Al Cuevas founded the company in 1998 and still runs it. UFG is family-owned and a certified Minority Business Enterprise; it is not a franchise.
Tell us about your building
A site walk takes about an hour. You get a written scope, a schedule and a price, and the name of the account manager who would run it.
