A Long Line of Janitors
Letty Miranda, Vice President, Sales and Customer Success
Length English
About UFG
A janitor started this company in 1998. He still runs it.
Al Cuevas took his first cleaning job in high school in 1987, became a district manager in 1996 and founded United Facilities Group in Santa Clara in 1998. Today the company is family-owned, minority-owned and 28 years into the same work.
A long line of janitors
Letty Miranda on where the company comes from, and Pete Velez on thirty-five years alongside Al. 44 and 27 seconds.
Thirty-Five Years With Al
Pete Velez, Director of Operations
Length English
What we are
A facility services company with its own crews, coaches and account managers. We clean, maintain and manage workplaces in Northern California: janitorial, building maintenance, facilities management, landscaping and staffing. We are not a franchise and we are not owned by a fund; the people who answer the phone are the people who run the company.
We are non-union and bid at prevailing wages. Eligible employees get health, vision and dental insurance, sick time and paid time off. Coaches and managers are promoted from the crew.
In numbers
- 1998Founded in Santa Clara
- 28Years in business
- 2Offices: Santa Clara and Monterey
- 7Industry associations we belong to
Values
What we hold the crew to
Integrity
We do what we say we will do, every time. If a shift is missed, you hear it from us first.
Excellence
The weekly audit is the standard. Misses are fixed the same shift and confirmed in the portal.
Collaboration
Your account manager and coach are an extension of your facilities team, not a vendor you chase.
Innovation
We change process when the data says to: the quarterly review is where that happens.
Sustainability
Green cleaning products, HEPA vacuuming, water-wise landscaping and energy-aware maintenance by default.
Leadership
The people who run the company and the accounts.
Al Cuevas
President and Founder
Letty Miranda
Vice President, Sales and Customer Success
Pete Velez
Director of Operations
Keith Haven
Director of Business Development
Everyone on the team
Executive, corporate and field: every name links to a profile. Hover a point in the constellation to see who it is.
Executive team (4)
Corporate team (12)
Who we work for
Hospitals, technology campuses, schools, museums and manufacturers across Northern California.
Questions people ask
Is UFG a franchise?
No. United Facilities Group has been privately and family-owned since Al Cuevas founded it in 1998.
Is UFG a minority-owned business?
Yes. UFG is a certified Minority Business Enterprise through the NMSDC programme, and women hold senior roles in sales, operations and human resources.
Which associations is UFG part of?
BOMA, CREW Network, NMSDC, BSCAI, IEHA, IFMA and ISSA.
How big is the company?
Two offices, six service regions and crews in each. Ask your account manager for the current crew count in your region; we do not publish headcounts.
Work with people who have done this for 28 years
A site walk takes about an hour. You get a written scope, a price and the name of the account manager who would run it.
