They're Our Partner
Letty Miranda, Vice President, Sales and Customer Success
Length English
Contact
Tell us about your building
Quote requests get a reply within one business day and a site walk the same week where we can. For anything else, call or email and a person answers.
Send us a form
Building type, square footage and what is not working today are enough to start.
Questions, vendor enquiries, anything that is not a quote.
Offices
Two offices
Santa Clara headquarters
2415 De La Cruz Blvd, Santa Clara, CA 95050. Monday to Friday, 8:00 AM to 5:00 PM.
Monterey office
30 Ragsdale Dr, Suite 110, Monterey, CA 93940. Monday to Friday, 9:00 AM to 5:00 PM.
They're our partner
Letty Miranda, Vice President of Sales and Customer Success, on what customer service means at UFG. 39 seconds.
Questions people ask
How soon will I hear back?
Within one business day for quote requests and general enquiries. Urgent service issues from current clients go through your account manager's direct line or the work-order portal.
What happens after I request a quote?
An account manager calls to set a site walk. After the walk you get a written scope, a schedule and a price, and the name of the person who would run the account.
Do you charge for the site walk or the quote?
No.
I want to work at UFG. Where do I apply?
On the careers page. If your experience matches an open role, someone from human resources contacts you with the next steps.
