Leslie Zamora

Operations Manager

Turning high expectations into everyday standards

Email and calls go to the UFG office.

About Leslie

Leslie Zamora has seven years of hands-on experience in janitorial and facility maintenance and runs the people, processes and quality checks that keep UFG's operations at full performance. Training, scheduling and client communication are hers.

Leslie has led crews across multiple commercial sites, building expertise in team leadership, quality control, scheduling and client relations, all anchored in spotless results and safe workplaces.

What Leslie does at UFG

Leslie directs daily cleaning and maintenance operations: efficient workflows, hands-on training, and the communication bridge between clients, crews and the office. Her goal is that every location meets UFG's standards for quality, safety and consistency.

Signature achievements

  • Built a reliable janitorial team for a new client who had struggled with prior providers.
  • Introduced a rotating quality-audit schedule that improved inspection scores and reduced call-backs.
  • Developed a cross-training programme that increased shift-coverage flexibility without added labour cost.

Where Leslie sits on the team

Leslie Zamora is on the corporate team. The executive team sits in the centre, the corporate team around it and the field team on the outside ring; every name links to a profile.

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Also on the team

See the corporate team

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